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VISION UNAUTHORIZED DISTRIBUTORS POLICY ABOUT HIKVISION
Hikvision Europe sells products only through authorized It started with cutting-edge technology: high-definition IP cameras,
distributors. We value our industry partners and are proud digital video servers, hybrid and standalone DVRs, NVRs, speed domes,
of the relationships we have developed to help expand the encoders, and decoders. And momentum continues to develop new
use of our innovative technology products and solutions. technologies for a safer future.
These authorized distributors have committed to serve
as a link in the Hikvision Europe value chain by providing Strengthened by one of the largest R&D teams in the video surveillance industry, the innovation behind
excellent pre- and post-sale customer service, including these products quickly made Hikvision the #1 CCTV and video surveillance equipment provider in the world
full firmware and sales engineering support. (2015 IHS Report). A total solution provider, Hikvision manufactures a full suite of video surveillance products
and solutions for a broad range of vertical markets, including retail, education, and many others. Whatever
Not every distributor advertising Hikvision products the scope or requirements of the application, Hikvision has a user-friendly, highly scalable product to meet
has been authorized by Hikvision Europe to advertise those needs.
or sell those products. We warn potential customers
against purchasing these “gray market” products from
unauthorized distributors. Unauthorized distributors may
be selling counterfeit, used, or damaged product. Much of
the products sold by unauthorized distributors have been
altered with modified firmware. Since this means that it is
no longer in original factory condition, Hikvision warranty is
void, per company policy.
We warn potential customers against purchasing from
unauthorized distributors. Purchasing through authorized
Hikvision Europe distributors ensures that you receive the
benefits of technical support, project registration, dealer
loyalty programs and advance replacement of any camera,
recorder, monitor, video server, or software, in addition
to Hikvision Europe full warranty. Additionally, products
purchased through authorized distribution partners have
additional features and capabilities that distinguish the
Europe offering.
If you have any questions or concerns about the official
status of your Hikvision distributor before your purchase,
please contact Hikvision Europe Customer Service at
support.eu@hikvision.com to confirm their authorized
status.
Thank you for your continued support of our industry-
leading video surveillance products.
Hikvision Europe sells products only through authorized It started with cutting-edge technology: high-definition IP cameras,
distributors. We value our industry partners and are proud digital video servers, hybrid and standalone DVRs, NVRs, speed domes,
of the relationships we have developed to help expand the encoders, and decoders. And momentum continues to develop new
use of our innovative technology products and solutions. technologies for a safer future.
These authorized distributors have committed to serve
as a link in the Hikvision Europe value chain by providing Strengthened by one of the largest R&D teams in the video surveillance industry, the innovation behind
excellent pre- and post-sale customer service, including these products quickly made Hikvision the #1 CCTV and video surveillance equipment provider in the world
full firmware and sales engineering support. (2015 IHS Report). A total solution provider, Hikvision manufactures a full suite of video surveillance products
and solutions for a broad range of vertical markets, including retail, education, and many others. Whatever
Not every distributor advertising Hikvision products the scope or requirements of the application, Hikvision has a user-friendly, highly scalable product to meet
has been authorized by Hikvision Europe to advertise those needs.
or sell those products. We warn potential customers
against purchasing these “gray market” products from
unauthorized distributors. Unauthorized distributors may
be selling counterfeit, used, or damaged product. Much of
the products sold by unauthorized distributors have been
altered with modified firmware. Since this means that it is
no longer in original factory condition, Hikvision warranty is
void, per company policy.
We warn potential customers against purchasing from
unauthorized distributors. Purchasing through authorized
Hikvision Europe distributors ensures that you receive the
benefits of technical support, project registration, dealer
loyalty programs and advance replacement of any camera,
recorder, monitor, video server, or software, in addition
to Hikvision Europe full warranty. Additionally, products
purchased through authorized distribution partners have
additional features and capabilities that distinguish the
Europe offering.
If you have any questions or concerns about the official
status of your Hikvision distributor before your purchase,
please contact Hikvision Europe Customer Service at
support.eu@hikvision.com to confirm their authorized
status.
Thank you for your continued support of our industry-
leading video surveillance products.
